Ask The Orange Guy
Q. Do you guarantee your work?
Yes. We want happy clients and for them to have clean healthy homes. CitruSolution is so confident in our unique cleaning process that we guarantee spots will not return for 60 days. CitruSolution has many long time clients, several since the time we started in Brentwood in 2008. We work with many residential and commercial property mangers in Davidson and Williamson Counties.
Q. Is CitruSolution safe to use around my family?
CitruSolution’s unique formula cleans without using dangerous chemicals. CitruSolution’s founder, Paul Romanick, created a new cleanser unlike those he had used in his 20 plus years in the carpet cleaning industry. In fact, CitruSolution’s primary cleanser is “food grade!” We are the only company that has CitruSolution’s proprietary cleanser.
Q. How does CitruSolution clean?
That’s easy! Magic! CitruSolutions cleans by neutralizing spots and encapsulating dirt and soil. It’s a different process from traditional methods that use soap and water. CitruSolution removes the causes of re-soiling, like detergent residues, so your carpets and rugs stay clean longer.
Q. I own several Oriental rugs. Is CitruSolution safe to use on them?
Yes. We clean many rugs. I have several old Oriental rugs in my home, and I clean them regularly with CitruSolution. Most Oriental rugs made after 1910 use synthetic dyes. We always check for colorfastness before we clean each rug. Cleaning with CitruSolution brightens the colors and removes embedded soil that causes excessive wear. Most people do not notice how dirty their rugs are because the pattern hides the soil, unlike solid colored carpets. Once cleaned, the colors pop. In addition, our low-moisture cleaning does not use excessive steam or water that could harm your hardwood floors in the process.
Q. Do you clean upholstery too? My children are small and they spill on our chairs and sofa in the den.
Every week we clean sofas, loveseats, chairs, and sectionals. Even if you do not have children or pets in your home, you rest arms and hands on the furniture. Some of our skin oils rub off, and this oil attracts dirt. Regular vacuuming helps, but every couple of years these items need a deep cleaning. If you have kids or pets, this becomes even more important.
Q. I lived in Atlanta for five years and used the local CitruSolution Carpet Cleaning company. Does CitruSolution of Middle Tennessee use the same process? I loved the way you cleaned my carpets!
Yes, it is exactly the same process. We pre-spray the same citrus powered cleaner, activate it using the dirt napper system, and finish with the Lindhaus Health Pro vacuum. You get the same great results. It cleans better, dries faster, stays cleaner longer, and it smells great. We price at a flat rate per room. We don’t upsell all those extras that most carpet cleaning companies do. We don’t sell fabric protectors because you don’t need them with CitruSolution. Our non-sudsing product doesn’t contribute to re-soiling. We don’t charge extra for pretreating any spots, traffic areas, or even pet spots. We also give you a free quart bottle of our CitruSpotter, so you don’t have to buy a soapy, foamy spot cleaner. We will work hard to keep you as a CitruSolution client.
Q. My neighbor said her son’s allergy symptoms improved after she got her carpet cleaned.
Is that possible?
Absolutely! We constantly hear of an abatement of allergy symptoms after we clean carpets. Carpet cleaning can reduce the allergens in the carpet, thereby improving indoor air quality. No vacuuming or carpet cleaning process removes all allergens or dust mites from the carpet, despite what some companies claim. We believe our citrus based cleaner is a healthier and a more effective way to protect your carpet, upholstery and rugs. Our primary ingredient is extracted from citrus peels and has a proven track record in the treatment of environmental issues related to respiratory problems, dust mites, etc. Our CitruSolution cleaner, when combined with an antimicrobial (Benefect), has provided relief from allergy symptoms for many of our clients.
We also recommend the use of disposable electrostatic air filters for your heat and air supply. Remember, your central air fan only filters air when it’s running. Fall and Spring are when you need it the most and it runs the least. Consider running the fan on manual during these seasons. Regular vacuuming with a good vacuum (we use the Lindhaus hospital grade vacuum during our carpet cleaning process) will also help to reduce allergens.
Q. I have two large dogs that not only shed, but at times have “accidents” on my carpet. What would be your recommendation on how to get rid of the urine smell and stains?
By adding Odorcide to your cleaning , CitruSolution will not only leave your carpets smelling great neutralizing the urine smell in your carpets and rugs. Our cleaner, powered by citrus cleaning agents, eliminates 99% of the bacteria and germs associate with a “guilty” pet.
Carpets need attention just like pets. Vacuum 2-3 times a week, check your vacuum bag and empty it regularly. We recommend with pets and children, that you get your carpets cleaned at least once a year. It is not realistic to call a professional cleaner after each “guilty” pet incident. That is why we give you a bottle of our spot cleaner to use between cleanings.
If your pet does have an accident that requires immediate attention, do not clean the area with soap and water, but spot clean your carpet by using a 50/50 solution of white vinegar and water. After removing the majority of the urine stain with the white vinegar and water, allow it to dry and finish the process with our CitruSpotter Carpet Stain Remover.
Q. I have just replaced my carpet. My old carpet was matted down and seemed to get dirty quickly. What can I do to make my new carpet last longer?
The best way to extend the life of you carpet is to VACUUM, VACUUM, VACUUM! Like any other fabric, carpet will last longer with proper maintenance. Frequent vacuuming prevents abrasive soils from cutting and prematurely wearing the fiber. In addition, avoid using carpet cleaning processes and spot cleaners that leave a soapy, foamy residue behind. This can trap abrasive particles and soils in your carpet and can cause chemical discoloration. Would you shampoo your hair and leave the soap in? The same goes for your carpets.
The CitruSolution Carpet Cleaning process is an almost dry cleaning fluid process with a twist of lemon, orange and grapefruit. Our cleaner is powered by citrus cleaning agents extracted from citrus peels. The citrus helps fights yellowing and oxidation that can dull your carpet, similar to how the lemon juice in a fruit salad keeps the bananas and apples from discoloring. If you have an unusual spot you don’t know how to clean, call us for advice. Most stains can be removed with proper and immediate treatment.